Thank you for contacting me about assistance dog owners and taxis.
I know that taxis and private hire vehicles (PHV) are essential for many disabled people, and drivers are required to make reasonable adjustments for disabled passengers. The Equality Act 2010 places duties on taxi and private hire vehicle (PHV) drivers to carry assistance dogs at no additional charge. The Department for Transport (DfT) has issued guidance to the licensed trade on the provisions in the Equality Act that requires taxis and private hire vehicles to carry guide and other assistance dogs.
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