Most households in England, Scotland and Wales get a £400 discount on their energy bills automatically. In some cases, you do not get the discount automatically, for example if you:
- pay for energy through a landlord, housing manager or site owner
- live in a park home, houseboat or off the electricity grid
Use this service to apply for the discount if you do not get it automatically. You can only make one application per household.
There’s a different way to apply for energy bill support in Northern Ireland.
With government energy bill support covering roughly half of typical winter bills, ministers urge over 900,000 households eligible for the £400 lump sum to apply as soon as possible.
A telephone helpline is also available from today for people without access to the internet to apply for the payment
The contact centre helpline can be reached on 0808 175 3287 for applicants in Great Britain, or 0808 175 3894 for applicants in Northern Ireland, where a representative will guide them through the application process. The helpline is open 8 am to 6 pm on Monday to Friday.
Apply for energy bill support if you do not get it automatically: https://www.gov.uk/apply-energy-bill-support-if-not-automatic
More on eligibility & applying safely: https://www.gov.uk/government/news/900000-more-households-to-benefit-fr…